Privacy Policy

The Inside Look ("The Inside Look," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, and protect your information.

This Privacy Policy explains how information is collected and used when you visit jointheinsidelook.com (the "Site"), join our founding community, request professional access, refer a professional, communicate with us, or otherwise interact with The Inside Look.

By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, as well as limited information generated when you use the Site.

Information You Provide

Depending on how you interact with The Inside Look, this may include:

• Name
• Email address
• Phone number, if you choose to provide it
• City and state or other general location information you provide
• Information submitted when joining the founding community
• Information submitted in connection with professional access
• Information you provide when referring a beauty, grooming, or wellness professional
• Communications, questions, feedback, or other information you choose to send us

Where a phone number is identified as optional, you are not required to provide one in order to submit a form that permits email signup.

Professional and Referral Information

If you are a beauty, grooming, or wellness professional, or if someone refers a professional to The Inside Look, we may receive information such as the professional's name, business name, service category, location, contact information, website or social media information, and other information submitted in connection with the referral or professional access process.

Some information about professionals may also come from publicly available sources.

Information Collected Automatically

When you visit the Site, certain technical information may be collected automatically by us or by service providers supporting the Site. Depending on the technologies in use, this may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring or exit pages
• Page views and general visitor activity
• General usage and interaction information
• Information necessary for security, fraud prevention, performance, and operation of the Site

The Site currently uses limited first party analytics provided through our website hosting platform to help us understand general website traffic and visitor activity. We do not currently use this analytics functionality for targeted advertising or cross site behavioral tracking.

For additional information about cookies and similar technologies, please review our Cookies Policy.

2. How We Use Information

We may use information we collect to:

• Operate and maintain The Inside Look
• Manage founding community and early access signups
• Communicate about early access, launch news, platform developments, and related updates
• Respond to questions, requests, feedback, and support inquiries
• Process professional access requests and professional referrals
• Develop and improve The Inside Look
• Understand interest in services, locations, pages, and features
• Measure general website traffic and visitor activity
• Maintain the security and integrity of the Site
• Detect or prevent misuse, fraud, or security incidents
• Comply with legal obligations
• Enforce our Terms of Use
• Protect our rights and the rights of others

We may also use aggregated or de-identified information for research, analytics, product development, and business purposes where permitted by law.

3. Email and Text Communications

If you provide your email address and consent to receive updates, we may send you communications about early access, launch information, The Inside Look, and related updates.

If you voluntarily provide a mobile phone number and consent to text communications, we may send text messages for the purposes described at the time you provide consent.

Message and data rates may apply.

You can unsubscribe from email communications using the unsubscribe mechanism provided in the communication, where available.

You may opt out of text messages by following the instructions provided in the message, including replying STOP where supported, or by contacting us at support@jointheinsidelook.com.

Providing a phone number is optional where indicated and is not a condition of purchasing services from The Inside Look.

4. How We Share Information

We do not sell your personal information for money.

We may disclose information in limited circumstances, including the following:

Service Providers

We may use third party service providers to help host, operate, secure, maintain, communicate through, analyze, and improve The Inside Look.

These providers may process information on our behalf only as reasonably necessary to provide their services or as otherwise permitted by law.

Legal and Safety Reasons

We may disclose information when we reasonably believe doing so is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of The Inside Look, our users, professionals, or others
• Investigate suspected fraud, misuse, security incidents, or violations of our Terms
• Establish, exercise, or defend legal claims

Business Transactions

If The Inside Look is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you ask or authorize us to do so.

5. Third Party Services

The Site relies on third party technology and infrastructure providers to operate.

These providers may process limited information according to their own terms and privacy practices.

The Site may also contain links to third party websites, professional websites, booking platforms, social media accounts, or other external services. We do not control the privacy practices of third party websites and encourage you to review their privacy policies before providing information to them.

6. Professional Profiles and Public Information

The Inside Look is designed to help people learn more about beauty, grooming, and wellness professionals.

Professional profiles or previews may include information obtained directly from professionals, submitted through referrals, derived from community experiences, or obtained from publicly available sources.

Information intentionally made public on The Inside Look may be visible to other visitors or users. Do not provide information for public display that you do not want others to see.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested communications or access, operating and improving the Site, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

We may retain aggregated or de-identified information where permitted by law.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.

However, no website, database, or method of electronic transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.

9. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain processing, where applicable
• Withdraw consent for certain communications

You may submit a privacy request by emailing support@jointheinsidelook.com.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. Maryland Residents

Where the Maryland Online Data Privacy Act applies, eligible Maryland residents may have rights concerning their personal data, including rights to access, correct, delete, and obtain certain personal data, as well as rights to opt out of certain forms of processing as provided by law.

Requests may be submitted to support@jointheinsidelook.com.

Certain rights and obligations apply only when statutory requirements and applicability thresholds are met.

11. Children's Privacy

The Inside Look is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, contact support@jointheinsidelook.com.

12. Cookies and Similar Technologies

The Site and the service providers supporting it may use cookies or similar technologies necessary to operate, secure, analyze, and improve the Site.

The Site currently uses limited first party analytics to understand general website traffic and visitor activity. We do not currently use advertising or retargeting technologies for cross site behavioral advertising.

For additional information, including information about your choices, please review our Cookies Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy as The Inside Look develops, our practices change, or legal requirements change.

When we make changes, we will update the effective date or display a "Last Updated" date on this page. If changes are material, we may provide additional notice when appropriate or required by law.

14. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be sent to:

The Inside Look
Email: support@jointheinsidelook.com